Shipping policy
We want your order to arrive quickly and safely. Below you’ll find everything you need to know about shipping within the United States.
Shipping Rates & Delivery Times
- Standard Shipping (3–6 business days): $8.95 flat rate
- Free Shipping on orders over $80 (before tax and after discounts)
Need it faster? Contact us at customer-service@benera-us.com – we’re happy to help if we can.
Where We Ship
We currently ship to the 48 contiguous United States and Washington, D.C.
That means we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- APO/FPO/DPO (Armed Forces) addresses
We hope to expand our shipping options in the future.
Order Processing
Orders are usually processed within 1–2 business days after purchase. Once your order is shipped, you’ll receive a confirmation email with tracking information.
Shipping Carriers
We ship with trusted carriers such as USPS, UPS, or FedEx, depending on the destination and size of your order.
Delivery Issues
If your package hasn’t arrived within 10 business days, please contact us so we can investigate and resolve the issue promptly.